Telecommunications invoice auditing for business and government has been Ascend’s specialty since 2001. We focus on telephony bill cost reduction resulting in an average savings of 15-65% without carrier changes on:
- Local telephone bills
- Long Distance Invoices
- Frame Relay invoices
- Managed data service invoices
- Wireless invoices
- Internet (IP) and VoIP bills
- Invoice and Bill Dispute Resolution
- Tariff Investigation
- Telecom solutions with emphasis on telecom recovery strategies through credits and refunds
- Tariff Investigations on billing errors, and overcharges with highest % of recoveries and refunds.
Reasons to Conduct a Telephone Bill Audit
- Reduce your phone expenses fast (average 36%)
- Obtain refunds your company is due
- 90% of today's telecom bills contain errors
- Ascend ROI calculators are included with each audit
Our goal is to produce savings:
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We investigate your telecommunications bills and bring you bill analysis and expert solutions for cost reductions
- Our telephone and telecom solution require no carrier changes
- We produce invisible phone and telecom audits - the only visible part is the telecom savings
- We place telecom orders on your behalf with your approval
- We provide proof of savings with our audits so you can see the actual savings (before and after bills)
- Security and protection are built into our telecom audits
Telecom Tips
- A telecom consultant should reduce your telecom expense without carrier changes
- Research the telecom consultant by contacting references
- Make sure you are in control of the audit and give permission for any changes
- A good telecom auditor will want to place the approved orders for you, to ensure your bills reflect their findings
- Demand proof of savings in the form of before and after bills, before paying for any telecom services
We Do the Telecom Research and Investigation for You:
Our average business telecommunications audits result in 36% savings. Contract Negotiations and RFP's are utilized on all telephony related services to ensure what you are currently using is the latest technology available as well as being accurately priced. With our long history of providing telecommunications solutions to the enterprise, customers are assured of receiving accurate and reliable telecom services proposals that fit their current IT needs across all platforms.
Request for Proposals (RFP):
- RFP Saves your company money
- RFP Saves your company time
- RFP Eliminates confusion
- Contract Negotiation Available
Telecom Management Provides Documentation & Control
- Detailed list of all your locations
- Detailed list of all phone lines and circuits
- Detailed list of every feature applied to each line and circuits
- Detailed list of each function of all circuits and lines
- Usage for each circuit and line (traffic report)
- Detailed telecom analysis conducted on fees for lines, circuits, usage, and features
- Telecom contracts reviewed and analyzed with data above
- Analysis of tariff performed on all telecom above
- Detailed records of all orders placed within your telecom department
In the end, our telephony audit services are designed to save you money, provide for more control and make emerging technologies available to your organization. There are no fees and all ROI documentation is free. So how do we do it and what is the catch? We have been doing audits and ROI analysis for clients since 2001 and when all the analysis is done, most clients find they are using outdated technology, paying too much for it and are generally unhappy with their current provider. Most Ascend telephony audits result in a customer not only changing their service technology, but also the carrier as well. As the #1 sales and service partner for several of the top carriers in the US, Ascend is uniquely positioned to provide unique solutions and pricing simply not offered elsewhere. With all the analysis clearly documented, customers are in a unique position to make a decision based on all the evidence and move their companies in a new direction of independence, control, savings and still enjoy emerging technologies at a fraction of what they are used to paying.
